How to Find & Use Reset Button on Hisense TV [2025 Guide]

Hisense TVs are known for their quality, affordability, and smart features. But like any smart device, they can sometimes freeze, glitch, or stop responding. When that happens, one of the most effective ways to bring your TV back to normal is by performing a reset. Whether your Hisense TV runs on Roku OS, Android TV, Google TV, or VIDAA, this detailed guide will show you where to find the reset button On Hisense TV, how to use it, and what happens when you reset your TV. We’ll also explain how to reset your Hisense TV with or without a remote, and provide answers to the most common questions.

1. Why You Might Need to Reset Your Hisense TV

Before diving into the steps, it’s important to know why resetting a Hisense TV can solve so many issues. A reset helps clear out temporary software bugs or glitches that accumulate over time.

Here are some of the most common reasons you might need to reset your TV:

• The screen freezes or the TV won’t turn on

• Apps crash, lag, or fail to open

• The TV remote stops working or responds slowly

• Wi-Fi connection drops frequently

• The TV turns off or restarts by itself

• Audio or video is out of sync

• Picture or color settings are distorted

• The system software behaves strangely after an update

Resetting the TV can often fix these issues within minutes. But it’s important to know which type of reset you need: Soft Reset or Factory Reset.

Read More: Hisense TV Blinking A Red Light

2. Types of Resets on Hisense TVs

There are two main types of resets you can perform:

Soft Reset (Power Cycle)

A soft reset simply restarts your TV and clears out temporary memory. It doesn’t delete your apps, accounts, or saved settings.

A soft reset is useful when:

• The TV freezes or becomes unresponsive

• Apps crash or lag

• Audio/video is out of sync

• You just want to refresh the system without losing data

How to Perform a Soft Reset:

1. Turn off your Hisense TV.

2. Unplug it from the wall outlet.

3. Wait at least 60 seconds.

4. Press and hold the power button on the TV (not the remote) for 30 seconds.

5. Plug the TV back in and turn it on.

This clears residual power from the TV’s capacitors and resets the memory, often fixing minor software problems.

Factory Reset

A factory reset returns your Hisense TV to its original out-of-the-box settings. This means all your apps, accounts, Wi-Fi passwords, and personal preferences will be erased.

A factory reset is best when:

• The TV has major software issues

• You’ve forgotten your PIN or password

• You want to sell or give away your TV

• You can’t access the home screen or settings

After a factory reset, your TV will behave like it’s brand new you’ll need to go through the initial setup again.

3. Where Is the Reset Button on a Hisense TV?

Depending on the model, the reset button can be located in different places. Most Hisense Roku TVs and some Android models have a physical reset button hidden near the ports.

Here’s where to look:

• Back Panel: Near the HDMI or USB ports

• Bottom Edge: Beneath the logo or near the power button

• Side Panel: Close to the audio and antenna inputs

The button is small and recessed, so you’ll need a paperclip or pin to press it. If you can’t find a labeled reset button, your model may not have one. In that case, you can perform a reset through the on-screen menu or by using remote control shortcuts.

4. How to Use the Reset Button on Hisense TV

Once you’ve located the reset button, here’s how to use it properly:

1. Turn on your TV.

2. Find the small hole labeled “RESET” on the back or side of the TV.

3. Use a paperclip or pin to press and hold the button.

4. Hold it for about 15 to 20 seconds.

5. Release it when the TV restarts or the Hisense logo appears on the screen.

Your TV will now begin the factory reset process. Wait until it reboots and displays the setup screen.

5. How to Reset Hisense TV Without a Remote

If your remote isn’t working or you’ve misplaced it, you can still reset your Hisense TV using one of the following methods.

Method 1: Using the Reset Button (for models with it)

As described above, press and hold the reset button for 15–20 seconds while the TV is powered on.

Method 2: Using TV Buttons

Some Hisense models have physical buttons (Power, Volume, Menu) under the logo or on the side. You can use these to navigate and reset.

Here’s how:

1. Turn on your TV.

2. Press and hold Volume Down and Menu buttons simultaneously.

3. Continue holding for 10–15 seconds.

4. The TV will display a reset or recovery menu follow on-screen instructions.

Method 3: Using the Hisense Remote App

If your TV and phone are connected to the same Wi-Fi, download the Hisense RemoteNOW or Roku Remote App on your smartphone.

Then:

1. Open the app and connect it to your TV.

2. Navigate to Settings > System > Advanced System Settings > Factory Reset.

3. Follow the on-screen prompts.

This method works perfectly if your physical remote is lost or damaged.

6. How to Reset Hisense Roku TV

If you have a Hisense Roku TV, here’s how to reset it using both on-screen options and the physical reset button.

Option 1: Factory Reset via Settings

1. Press the Home button on your Roku remote.

2. Go to Settings > System > Advanced System Settings.

3. Select Factory Reset.

4. Choose Factory Reset Everything.

5. Enter the 4-digit code shown on the screen and confirm.

Your Hisense Roku TV will restart and return to factory defaults.

Option 2: Using the Reset Button

1. Make sure your TV is powered on.

2. Locate the reset pinhole on the back of your TV.

3. Press and hold the button for 15–20 seconds using a paperclip.

4. Release it when the TV restarts.

This is especially useful if your Roku interface freezes or becomes unresponsive.

7. How to Reset Hisense Android TV

Hisense Android TVs use Google’s Android TV operating system. Here’s how you can perform both soft and factory resets.

Option 1: From the Settings Menu

1. Press the Home button on your remote.

2. Go to Settings > Device Preferences > Reset.

3. Choose Factory Data Reset.

4. Confirm when prompted.

Your TV will restart and erase all data.

Option 2: Using TV Buttons (If the Screen Is Frozen)

1. Turn off the TV.

2. Press and hold the Power and Volume Down buttons.

3. Keep holding while you plug the power cord back in.

4. Continue holding until the Android Recovery Menu appears.

5. Use the Volume buttons to navigate and Power to select.

6. Choose Wipe data/factory reset and confirm.

This method is handy if your TV won’t boot up or the screen stays black.

8. How to Reset Hisense Google TV

Google TV models from Hisense have a slightly updated interface but resetting is similar.

1. Press the Home button on your remote.

2. Go to Settings > System > About > Reset.

3. Choose Factory Reset.

4. Confirm to erase all data and settings.

If you can’t access the settings due to freezing, use the button method explained earlier for Android TVs.

9. How to Reset Hisense VIDAA TV

VIDAA is Hisense’s own smart TV platform used on many models outside the U.S.

To factory reset:

1. Press the Menu button on your remote.

2. Go to Settings > System > Reset.

3. Enter your PIN (default is usually 0000 or 1234).

4. Confirm the reset.

If your remote doesn’t work, unplug the TV, press and hold the Power button for 30 seconds, then plug it back in. This performs a soft reset.

Read More: Clear Cache on Roku

10. What Happens After You Reset Your Hisense TV

After a factory reset:

• All downloaded apps are deleted

• You’ll need to sign back into your accounts

• Network and display settings revert to default

• Any custom picture or sound modes are erased

• Parental controls and PIN codes are removed

Your TV will restart just like it did the first time you set it up. Follow the on-screen instructions to reconnect to Wi-Fi, log into your streaming accounts, and re-personalize your settings.

11. Tips Before Resetting Your Hisense TV

Performing a factory reset is a powerful step. Before you do it, consider these precautions:

• Backup your data: If you use cloud accounts like Google, your app data may sync automatically, but it’s wise to double-check.

• Try a soft reset first: Many issues can be fixed without losing settings.

• Disconnect external devices: Unplug USB drives and HDMI devices before resetting.

• Note your login info: Keep a record of your Netflix, YouTube, or Google account details handy.

• Check for software updates: Sometimes updating the firmware fixes issues without needing a reset.

12. Common Problems a Reset Can Solve

Here are some frequent Hisense TV issues that a reset can fix:

• Frozen or black screen

• Sound but no picture

• App errors or login problems

• Remote not responding

• TV won’t connect to Wi-Fi

• Slow performance or lag

• Unexpected shutdowns or restarts

• HDMI or input detection errors

If these problems return after resetting, it might be due to outdated firmware or hardware issues in that case, contact Hisense support.

13. How to Perform a Network Reset on Hisense TV

Sometimes, your TV might connect poorly to Wi-Fi even if your internet works fine. A network reset can refresh your connection settings without affecting other data.

Here’s how:

1. Press the Home button.

2. Go to Settings > Network > Advanced Settings > Network Reset.

3. Confirm the reset.

This will clear all Wi-Fi configurations and you’ll need to reconnect to your network.

14. Difference Between Reset and Reboot

Many users confuse a reset with a reboot, but they’re not the same.

• Reboot (Soft Reset): Simply restarts your TV. No data loss.

• Factory Reset: Wipes all data and restores default settings.

Think of a reboot as restarting your phone, while a factory reset is like reinstalling the operating system.

15. How to Avoid Frequent Resets

If you find yourself resetting your Hisense TV often, it may indicate a deeper problem. Here’s how to minimize the need for resets:

• Keep your TV’s firmware updated regularly.

• Avoid overloading with too many apps.

• Clear cache from streaming apps like Netflix or YouTube occasionally.

• Don’t turn the TV off directly from the power source too often.

• Use a stable power supply to prevent voltage fluctuations.

Proper care and regular updates can keep your Hisense TV running smoothly for years.

Reset Button on Hisense TV FAQs

Q: Does every Hisense TV have a reset button?

Not all models include a physical reset button. Most Hisense Roku TVs and some Android models do, but many VIDAA or Google TV models only offer reset options through the on-screen menu.

Q: How long should I hold the reset button?

You should hold it for about 15–20 seconds while the TV is turned on. Release it once the screen goes black or the Hisense logo appears.

Q: Will resetting delete my apps and data?

Yes, a factory reset removes all apps, settings, and personal information. A soft reset, however, does not delete anything.

Q: What should I do if my Hisense TV won’t turn on even after resetting?

Try unplugging it for a few minutes, then plug it into a different wall outlet. If the issue continues, the power board might be faulty and you should contact Hisense support.

Q: Can I reset my Hisense TV using my smartphone?

Yes, if your TV and phone are connected to the same Wi-Fi, you can use the Hisense RemoteNOW or Roku Remote App to access settings and perform a factory reset.

Q: How do I reset my Hisense TV remote?

Remove the batteries, press all the buttons to discharge static power, then reinsert the batteries or replace them. Pair the remote again by holding the Home or OK button depending on your model.

Q: What is the default PIN for Hisense TV reset?

If you’ve never changed it, the default PIN is usually 0000 or 1234. You can reset the PIN in the system settings after completing the setup.

Q: Why does my Hisense TV keep resetting by itself?

This can happen if the Auto Power Off or CEC Control settings are enabled, or if there’s a power supply issue. Try turning off these features in the settings menu.

Q: Can a reset fix the “No Signal” problem?

Yes, a factory reset often resolves HDMI or input recognition issues by reinitializing all ports and display settings.

Q: How long does a factory reset take?

Usually between 2–5 minutes, depending on the model. Once complete, you’ll see the setup screen to reconnect Wi-Fi and sign back into your accounts.

Conclusion

Knowing how to use the reset button on your Hisense TV can save you time and frustration. Whether your TV freezes, loses sound, or refuses to connect to Wi-Fi, performing a soft or factory reset often brings it back to normal. If your Hisense TV has a physical reset button, it’s a quick fix. For newer models without one, you can easily reset the system from the settings menu or use the Hisense RemoteNOW app. Just remember to try a soft reset first to avoid losing your preferences.

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